Refund Policy
Effective September 5, 2026 · v1
All sales are final
Once a plan is purchased and activated, we do not issue refunds — in full or in part — for any reason, including if you stop using SnapSong, delete your account, or your paid period has not yet ended.
Cancelling a plan
"Cancel" (Settings → Subscription) stops a plan from being treated as renewing — it does not end it early and does not refund any part of it. Everything the plan includes keeps working, unchanged, until the date you already paid through; your account then moves to the Free plan on its own. You can undo a cancellation and resume the plan at any point before that date.
Billing errors
This policy covers change-of-mind requests, not genuine billing mistakes. If you were charged twice for the same period, or charged an amount that does not match the plan you chose, contact us and we will look into it — that review can include a refund where the error is ours.
Contact
Billing questions: [email protected]